The following picture was taken by me several months ago;
This is inexcusable, unforgivable, and shouldn't be tolerated. By the way, this is what your money is paying for, and don't forget, another fare increase is coming August 1st. I now pay $3.40 for a one way ride from Courthouse to Dunn Loring, 6 stops, an increase from $2.80. I wonder what it's going to be August 1st. Meanwhile metro has no explanation for all this. Half the elevators don't work, half their people are present but not doing their job. Their hiring practices are awful (they tend to hire criminals, including people with bad driving records or suspended licenses). Just last week they had a rapist who is now out of the country. What are they thinking? Ask a metro worker at the kiosk for help, and he gives you the look of death, as if you just interrupted his peace and quiet. I thought the DMV was bad, but metro, you just topped it.
Source; THE PICTURE FROM UNSUCK METRO